PRODUCT DETAILS
REFUND & REPLACEMENT
Effective Date: 01-April-2024
At Essence Mart, we strive to ensure your satisfaction with every purchase. In the event that you encounter any issues with your order, please reach out to us within 7 days of delivery.
Refund Process:
We offer refunds for defective or damaged items.
To initiate a refund, kindly contact us at essencemart.pk@gmail.com or call us at +92 340 0015678.
Please provide your order details and a clear description of the issue.
Refunds will be processed promptly upon verification.
Replacement Policy:
If you receive a faulty or incorrect item, we're happy to replace it.
Contact us within 7 days of delivery to request a replacement.
Email us at essencemart.pk@gmail.com or call us at +92 340 0015678 with your order information and details of the problem.
Note: We currently offer Cash on Delivery (COD) as the payment method.
For any further inquiries or assistance, feel free to reach out to us. Your satisfaction is our priority at Essence Mart.
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